Orders

What is the return policy?

As stated in our terms and conditions, our supplements are considered food products and are therefore non-returnable.

Is it possible to place a B2B/wholesale order? Can I order as a professional?

If you have a business and would like to order in larger quantities, please contact us directly at support@happyretriever.com

Products

When can I expect to see results?

This depends on the individual dog and the specific supplement. Some dogs show improvement within 5 days, while for others, it may take up to 6 weeks. If no noticeable effect is observed after 6 weeks of regular use, it is unlikely that the supplement will provide the desired results.

Is it safe to combine different supplements?

Yes, our supplements can be safely combined.

Can I give these supplements to my dog post-surgery?

Yes, they are safe. However, we always recommend consulting a veterinarian after recent surgery to ensure you proceed with all necessary caution.

Can these supplements be used alongside medical treatment?

Yes, as a general rule. Our supplements are formulated to safely accompany most medications. However, a veterinary consultation is recommended for dogs on specific or long-term treatments.

Is this suitable for young puppies? At what age is it recommended to start?

Yes, the supplements can be administered starting from around 3 or 4 months of age.

Are there any side effects that owners should watch out for?

These supplements are well tolerated. Slight digestive changes (such as loose stools or temporary diarrhea) may sometimes be observed at the beginning. As with any other product, an allergic reaction to one of the ingredients remains possible.

Is it safe for dogs with health issues or allergies?

It depends on the specific health issue or type of allergy. In most cases, it is safe to use, but if a dog has a known allergy to a specific ingredient, the composition should be carefully reviewed, and consulting a vet is recommended.

Shipping

Do you ship internationally?

We currently ship to the Netherlands, Belgium, Germany, and France.